(A score of 100 indicates respondents were completely satisfied; 80 was very satisfied and 60 was fairly well-satisfied.) Still, many users found the sites frustrating.
In fact, when compared to other consumer products, like cars, computers and credit cards, online dating services received the lowest satisfaction scores Consumer Reports had ever seen, Gilman said.
Our findings are in line with 2016 Consumer Reports data that found users were most satisfied with Ok Cupid over numerous other dating services.
With free dating apps becoming more popular thanks to Tinder, people are gravitating toward predominately free online dating services.
"Unlike shopping for a bank or a refrigerator, in the case of online dating, the refrigerator has to like you back," Gilman said.
"There is a different level of exposure to disappointment and that's captured in the poor overall scores." Once considered taboo, online dating is now a socially accepted and booming multibillion dollar business that continues to grow.
It gives you free access to other users’ profile photos and messaging, and you can pay for a membership to access extra features.
The free app is also easy to use, and our tests resulted in the most matches of any site we tested.
All Paid users can message and post and they also have added benefits.
Amy Giberson, now 34, was reluctant to try internet dating again but she decided to give it one more shot in 2014. There are a slew of sites and apps to help singles find love and, for the most part, they work, according to Consumer Reports.
She downloaded the Match app and connected with Justin Pounders, also 34, almost immediately. Nearly half, or 44 percent, of those who tried online dating said it led to a serious long-term relationship or marriage, the magazine found.
We also recognize that what people want in their 50s, 60s and beyond is often very different from what they wanted in their 30s and 40s, let alone their 20s.
This online dating community focuses on the specific interests and desires of people like you.